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Why go organic?

Growing your own from  certified organic plants and seeds, is the best way to eat food free of pesticides and help nature.

When will I receive a pre-order or Christmas gift?

Our  spring veg plug plant packs and first subscriptions start shipping from late March through the end of April. Heat loving plants such as tomatoes, cucumbers and flowers begin shipping from mid May. Autumn-winter plants begin shipping from August. No plants are shipped from November through March.  

You'll receive a dispatch email  with tracking number when your order is on the way!

How will plants be when they arrive?

Plants will travel protected in special mini greenhouses. Depending on the length of their joinery, they may be thirsty and hungry for light. If you can't plant out right away, be sure to give them a drink and place on a sunny windowsill.

 

 

Please note that as we garden organically, there may be an occasional nibble mark on your plug plant - this does not affect their growth, and may even improve their nutritional value by producing a defence response within the plant!

How are the plants packaged

Your plants are protected in mini-greenhouses made from recycled plastic , and given a big drink of water before their journey to you.

 

We are happy for you to post packaging back to us for reuse - we disinfect before using for the next customer. Or simply pop them in the recycling bin to help them continue their zero waste journey!

Our plants are suppliedin recycled and recyclable pots,  to encourage healthy growth, prevent them from becoming root bound, avoid transplant shock and to minimise plastic waste. 

Can I sell my produce as certified organic?

While the plants we provide you with are certified organic, you cannot resell any produce from them as certified organic unless you are registered with an organic certifying body in Ireland, and go through conversion periods for your land, inspections and other regulatory steps. However you can eat your harvest safe in the knowledge that it was grown sustainably, and came from proven & inspected organic plants with no hidden chemicals.

Why should I place a separate preorder for onion sets, garlic bulbs & seed potatoes?

​If you order seeds or plants alongside onion sets. potatoes or garlic bulbs its possible your entire order might arrive later than desired for planting/sowing of some items.

Why grow your own Food?

Growing your own food bring many advantages - low carbon footprint, amazing taste, wellbeing boost, wellness and complete control over what you eat.

 What do I do if my gift voucher is not working?

Please email our team and we will resolve for you.

What are the advantages of plug plants?

EASIER

  • Great for less experienced gardeners as don't have to raise from seed

  • Can improve yields: a healthy, stocky plant will grow rapidly and symmetrically when planted out, with a potentially greater capacity to withstand pests, disease and drought

  • Can be used to catch up, if you've missed the 'sowing window'

  • Can quickly replace a failed crop

  • Can be planted easily between other plants (intercrop/companion planting) 

SPACE SAVER

  • Perfect for those with small spaces

  • No need for a greenhouse/polytunnel to germinate seeds

  • Try new varieties without buying lots of seed packets

LESS WORK

  • No need to 'thin' plants out

  • As plug plants grow rapidly, reduced need to weed

What days of the week do you ship orders?

We typically ship plant orders out Monday-Wednesday to minimise the chances of plants spending the weekend in a postal warehouse.

When are seed potatoes, onion sets and garlic bulbs available?

  • Organic onions and garlic sets are available for preorder during August and shipping starts from October. You can preorder these together, but should order other items separately if you want them sooner.

  • Spring seed potatoes are available for pre-order from December each  year and are typically dispatched from February for planting in Spring

Why are some plants pre-order?

Baby plants in February and March need a lot of care in Ireland as even if the sun shines, temperatures dip dramatically at night, and frost can suddenly be forecast too!  We start shipping from early April as this is in time for the growing season, when risk of frost will have started to subside. It's also in line with the seasonality of the plants so they'll be strong and healthy.

Because we want your plants to be naturally strong and healthy, we don't treat our plants with any chemicals or light to speed up or slow down their growth. This means they mature at different rates and so we provide a rough date for dispatch of mixed pack plants.

 

What are plug plants?

Plug plants are young plants raised in small, individual cells, ready to be transplanted into containers or a garden. Each plant is typically 8cm or less in height. 

Where do you deliver?

I reland/Northern Ireland: We deliver across the island of Ireland with An Post. We use Fastway for compost orders and couriers for pallet/ton bag deliveries. Please note we cannot accept special requests to use other couriers.

UK Mainland: Not possible due to Brexit. 

All Other Countries: Not possible at this time.

How many seeds are in a packet?

Seed packets are packed by weight rather than number of seeds. Our regular seed packets contain between 0.1 and 1 gram of seeds. Though these amounts might sound small, as the seeds themselves can be tiny, it still means plenty of seeds for sowing! Unlike some other stores, we don't believe in sending out packets with only 3-4 seeds in them!

Can I choose my own plants to order?

Many of our plants are sold as a pack. These offer the best value and lowest price per plant, but you don't get to choose which plants are included. We do however ensure that you'll receive a lovely seasonal mix of plants. 

We do also make individual varieities available to order, you can pick and choose which to add to your cart. Please note there is a minimum order of 3 plants or 3 plug plant packs, smaller orders will not be fulfilled.

We deliver certified organic  baby plants to your door.

You plant them in your garden or in pots

Care for your plants, with our expert guidance & support

Harvest & enjoy your affordable, healthy & delicious, homegrown healthy food!

Returns and Refunds

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We recommend you read our Returns Policy in full prior to you making a purchase from our website, and our full terms and conditions at checkout.

We are happy to assist you with the return of items purchased online that are unsuitable once we are notified within 14 days from the day after delivery of the item(s), however returns will be at your own cost to ship back. Orders already dispatched cannot be cancelled. As we have existing delivery methods, requests to use particular couriers or delivery methods cannot be accepted. We must be informed of your decision to cancel and return your order within 14 days from the day after delivery of the item(s). You have a further 14 days from the date you cancelled to return any item(s) to us. 

While the item(s) are in your possession you must take reasonable and appropriate care of them. They must be in “as new” condition and returned in their original and undamaged packaging.

 

Refunds will be processed back to the same payment method that was used for the original order and will be issued once the goods have been returned to us. Please be aware that we will refund your delivery cost only if the return is as a result of a fault (e.g. faulty product) and that if you wish to return an order due to a change of mind you will be responsible for all delivery costs when returning goods to a store or a warehouse. In addition, a fee may apply, where the item(s) returned have diminished in value through handling the item beyond what is necessary to inspect the features and characteristics of the item(s).

 

Online Returns Exclusions

We are unable to offer a refund or an exchange under this policy on the following goods once they have been removed from their packaging in the interest of hygiene: plants, seeds, compost and plant food.

We also recommend you immediately inspect any goods that we deliver to you or that you collect from one of our collection points  to ensure you are completely satisfied. If you have any questions about this policy, please contact our customer service team.

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Delivery Delays

Please note that occassionally some deliveries may be unexpectedly delayed, and this is outside of our control. 

 

Online Order Cancellation

As per the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013, if you wish to return goods you have purchased from our website, you can notify us by submitting a Cancellation Form and  arranging a courier / collection after item delivery. Items which have been dispatched cannot be cancelled while in transit. While you can inspect the goods, please note the goods must not have any packaging damage, they must be in their original packaging, they must not been used or opened.

 

While the item(s) are in your possession you must take reasonable and appropriate care of them. They must be in “as new” condition and returned in their original and undamaged packaging.

 

Refunds will be processed back to the same payment method that was used for the original order and will be issued once the goods have been returned to us. Please be aware that we will refund your delivery cost only if the return is as a result of our error (e.g. faulty product ) and that if you wish to return an order due to a change of mind you will be responsible for all delivery costs when returning goods to a store or a warehouse. In addition, a fee may apply, where the item(s) returned have diminished in value through handling the item beyond what is necessary to inspect the features and characteristics of the item(s).

 

Please note  that if you wish to return an order due to a change of mind you will be responsible for all transport costs when returning goods to a store or a warehouse. In addition, any refund processed to yourself will be subject to any diminished value of the goods which may arise from the mishandling or misuse of the goods beyond what is necessary to inspect the goods upon you receiving them.

Goods Damaged in Transit

If any goods delivered to you are damaged, please contact our Customer Assist Team within 3 days of delivery. Damaged goods must be returned in the condition received by you with all original packaging, accessories and manuals.

 

Your Consumer Rights

Consumer contracts are protected by the Sale of Goods and Supply of Services Act 1980 (as amended) (“the Act”) and other applicable legislation.

 

Under the Act the purchaser of goods has a number of rights, including that:

 

 

(a)  goods must be of merchantable quality – goods should be of reasonable quality taking into account what they are meant to do, their durability and their price.

 

(b)  goods must be fit for their purpose – they must do what they are reasonably expected to do.

 

(c)  goods must be as described - the buyer must not be misled into buying something by the description of goods or services given orally by a salesperson or an advertisement.

 

 

These rights cannot be excluded and are in addition to any extended warranty you may purchase or any voluntary manufacturer’s warranty you may be given.

 

There may be circumstances where you are not entitled to a remedy.

 

For further information about your consumer rights, visit the Competition and Consumer Protection Commission at www.ccpc.ie.

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